Assist the injured employee: Ensure the injured employee receives prompt medical attention. Provide necessary assistance in arranging transportation to a medical facility if required. Always call 911 in case of an emergency.

Document the incident: Document the details of the incident accurately. This includes gathering witness statements, taking photographs of the scene if possible, and recording any relevant information regarding the circumstances leading to the injury.

Notify Pie Insurance: Report the incident within 24 hours with our online workers' comp claim form. This is the fastest route to having an adjuster assigned to your claim. You can also report via phone at 844-581-0828 or email at claims[at]pieinsurance.com. For info on what details to provide in your email, visit our claims page.

Complete and submit forms: Work with your adjuster to complete and submit any required forms related to the workers' compensation claim. This may include the First Report of Injury form or other state-specific documentation.

Maintain communication: Maintain open communication with both the injured employee and your insurance carrier throughout the claims process. Keep the employee informed about the status of their claim and any developments, while also providing updates to your insurance carrier as necessary.

Cooperate with investigations: Cooperate fully with any investigations conducted by your insurance carrier or relevant authorities. Provide requested documentation and information in a timely manner to facilitate the claims process.

Return-to-work program: Work with your adjuster to develop a return-to-work program for the injured employee, if applicable. This may involve offering modified duties or accommodations to facilitate their return to work while they recover.

Monitor claim progress: Regularly monitor the progress of the workers' compensation claim and follow up with your adjuster as needed to ensure timely resolution. Stay informed about any decisions or settlements reached in relation to the claim.

Review prevention measures: Take this opportunity to review your workplace safety procedures and implement any necessary changes to prevent similar incidents from occurring in the future. Continuously strive to maintain a safe work environment for all employees.

• Basic personal identifying information, such as name, date of birth, address, and phone number.
• Date, description, and details about the injury or illness
• Their Pie claim number, if already assigned
• Pie’s contact information

The definition of insurance fraud is a deceptive act against an insurance company by a person, usually for financial gain. The FBI estimates that non-healthcare insurance fraud costs around $40 billion a year for insurance companies, resulting in a $400-$700 yearly increase in premiums for the average American family. If you believe you have witnessed insurance fraud or may be a victim of a scam, follow these steps to report the issue:

• If you suspect fraud and wish to report it, please submit this form to reportfraud[at]pieinsurance.com.
• Contact your state's fraud bureau. Most states sponsor a fraud hotline or let you report an insurance scam on their website.
• Call the National Insurance Crime Bureau (NICB) hotline at 800-835-6422. The NICB partners with law enforcement and insurance companies to help identify and prosecute insurance fraud.

• Provide Pie the name, address, and phone number of the medical provider who treated the injured employee
• Provide Pie any copies of medical or work status reports that have already been received
• Instruct the injured employee to speak with their assigned Pie Claims Adjuster regarding ongoing medical care

• Injured employee’s name, address, and phone number
• Date of injury
• Location of injury
• Description of the injury, including which body parts were injured

• Pie will contact you to obtain necessary details.
• Pie will send you required forms for completion.
• Pie will work with you, the injured employee, and medical providers to coordinate medical care, benefits, return-to-work efforts, and ultimate resolution.